LeadberBETA
Back to Learn

Setting Up Your WhatsApp Business Number

Follow these steps to connect your dedicated WhatsApp number to Leadber

Estimated time: 30-45 minutes

Tutorial Video Coming Soon

A step-by-step walkthrough video will be available shortly

Important

Once a number is registered with WhatsApp Business API (via Twilio or Meta Cloud API), it CANNOT be used on the WhatsApp mobile app. Use a dedicated business number.

Provider Comparison

FeatureTwilioMeta Cloud API
Setup Time1-3 days1-4 weeks
Monthly Cost~$30/moFree
ApprovalFasterSlower
SupportBetterSelf-serve

Choose Your Provider

Select how you want to connect WhatsApp to Leadber

Before You Begin

0/4 prerequisites met

Check off each item before proceeding

Step-by-Step Setup Guide

Twilio
1

Create a Twilio Account

  1. Go to twilio.com and sign up for a free account
  2. Verify your email and phone number
  3. Complete the account setup wizard

Screenshot: Twilio signup page

2

Purchase a WhatsApp-Enabled Number

  1. In Twilio Console, go to Phone Numbers > Buy a Number
  2. Filter by "WhatsApp" capability
  3. Select and purchase a local or toll-free number (~$1-5/mo)

Screenshot: Twilio number purchase

3

Submit for WhatsApp Business API Approval

  1. In Twilio Console, go to Messaging > Senders > WhatsApp Senders
  2. Click "Connect a Sender" and select your number
  3. Follow the Meta approval process

Approval typically takes 1-3 business days. You will receive an email confirmation.

Screenshot: Twilio WhatsApp sender setup

4

Get Your Twilio Credentials

  1. In Twilio Console, go to Account > API Keys & Tokens
  2. Copy your Account SID
  3. Copy your Auth Token
  4. Note your WhatsApp number (format: +1XXXXXXXXXX)

Screenshot: Twilio credentials dashboard

5

Connect to Leadber

  1. In Leadber, go to Settings > WhatsApp
  2. Select "Twilio" as your provider
  3. Enter your Account SID, Auth Token, and WhatsApp number
  4. Click Save

Screenshot: Leadber WhatsApp settings — Twilio

6

Send a Test Message

  1. Go to any lead in Leadber and click "Send WhatsApp"
  2. Select a template and send a test message
  3. Verify the message arrives in WhatsApp

Screenshot: Test message confirmation

Need a Number?

Don't have a WhatsApp Business number yet? Here's how to get one:

Virtual Number Services

Twilio, Vonage, or Sinch provide virtual numbers from $1-5/month. Best for businesses without a local dedicated number.

Dedicated SIM Card

Purchase a SIM card dedicated to your business. Keep it separate from personal use. Works with either Twilio or Meta Cloud API.

Troubleshooting

Still Need Help?

Our team is here to help you get set up

Email SupportVisit Help Center