LeadberBETA
LearnComplianceSingapore DNC and PDPA Compliance Guide

Singapore DNC and PDPA Compliance Guide

1

What is the Do Not Call Registry?

The DNC Registry lets Singapore residents opt out of receiving unsolicited marketing calls and text messages. Businesses are required to check the registry before contacting individuals.

2

B2B contacts and Business Contact Information

PDPA includes a Business Contact Information (BCI) exception. Numbers provided for business purposes may be exempt from DNC requirements. Verify with a qualified legal advisor — Leadber cannot provide legal advice.

3

What the Personal Data Protection Act covers

PDPA governs how organisations collect, use, disclose, and store personal data. Key obligations: collect only what you need, use data only for its stated purpose, and keep it secure.

4

Your compliance responsibilities

You are responsible for your own PDPA and DNC compliance. Leadber stores your data securely and never shares it with third parties, but the responsibility for lawful outreach rests with you.

5

PDPA violations carry serious penalties

Violations of PDPA can result in fines of up to SGD 1,000,000 or 10% of your annual Singapore turnover, whichever is higher. Take compliance seriously.

6

Leadber's role in compliance

Leadber provides a DNC Checklist export tool to help you verify numbers before outreach. We are a technology provider — not a legal advisor. Always consult a qualified professional.

Note

Leadber is not responsible for any PDPA breaches, DNC violations, or legal consequences arising from your outreach activities.

Useful links

PDPC DNC Registry — Check Numbers PDPA Advisory Guidelines

Was this helpful?

PreviousHow to assign leads to agents
NextHow to check DNC before messaging

Start finding customers today

Sign up free — 50 credits included. No credit card needed.

Sign up free →